| ID: | 44976 |
| Title: | TUF: Thriving Under Fire - http://www.tuf.org.nz/managing-difficult-customers.html |
| Pagerank: | 1 |
| Description: | TUF: Thriving Under Fire is a specialised customer service training programme for frontline staff who encounter angry and aggressive customers. |
| Category: | News & Media: Business |
| Link Owner: | John Faisandier |
| Date Added: | April 07, 2008 03:08:19 AM |
| Number Hits: | 0 |